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  1. Lloyd Ai
  2. Troubleshooting

Troubleshooting

How to Contact Support

  • How do I contact Support

Other App User Issues

  • Why can't I use the Texting or Copy & Paste in Messaging with my iPhone?
  • Why am I not getting notifications and my messages are not loading/loading not in order (Android Users)?
  • How do I report someone who is being abusive, using vulgar language or sharing inappropriate videos/photos?
  • How do I Block a User?

Video & Photo Issues

  • Where are my messages I saved in Favorite (iPhone/iPad) now I have the new Lloyd branded app?
  • How do I enable camera permission for the app (Android users)?
  • How do I enable my camera access to the Lloyd app (iPhone/iPad users)
  • Samsung/Android Video Recording Not Stopping Issue
  • Why can't I record or send a video (iPhone/iPad user)?
  • Why can't I view the video/photo message?
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